FAQ

Frequently Asked Questions

Collapsible content

What kind of stones and metals are used?

We adhere to strict Vedic principles when sourcing. The exact type of metals or stones selected is based on your specific chart.

Metals: We only ever use 18K, 22K or 24K for gold gold (whether white, yellow or rose), 925 silver, pure copper, Panchadhatu or Panchaloha, pure platinum or Ashtadhatu.

Stones: We only use natural (never lab-grown or synthetic) and never treated or headed for Vedic jewelry. This may include ruby, pearl, red coral, emerald, yellow sapphire, diamond, blue sapphire. hessonite, and cat's eye

Is Vedic jewelry like birth stone jewelry?

Not at all. Birthstone jewelry assigns one stone per calendar month — a beautiful Western tradition, but a one-size-fits-all approach. Vedic jewelry is entirely different.

Vedic gemstone recommendations are deeply personalized to your natal chart. Instead of one stone tied to your birth month, a Jyotishi analyzes:

  • Your ascendant (Lagna) — your life force and identity
  • Your Moon sign and nakshatra — your emotional nature and current planetary period (dasha)
  • The strength and placement of each planet in your chart
  • Your current life phase and planetary cycles

How long do I need to wear my custom piece for?

Everyday, even when you sleep until your area of focus has improved enough for you. This can take months or years. After that, wearing your piece is optional.

I don’t know my exact birth time. Can you still read my chart?

An exact time gives the most precise reading, but we work with what you have. A birth certificate, hospital record, or a parent’s memory often gets us close — and our astrologer can work with an approximate time, noting where precision matters.

How long does a custom piece take?

From consultation to delivery, most commissions take 4-8 weeks, depending on gemstone sourcing and design complexity. We’ll give you a clear timeline before you commit.

Do I have a say in the design?

Entirely. The chart guides the elements — stones, metals, motifs — but the design is a conversation. Nothing is made until you love it.

What’s your return & resizing policy on custom pieces as well as from the readymade collection?

For commissioned jewelry, every bespoke piece is made specifically for you and custom commissions are final sale. If you later choose to return your piece to us, we may offer a buyback of 35% of the original purchase price, subject to inspection. Please note that this excludes shipping, additional designer fees, and any other customization or additional service. Resizing is available for a fee.

For readymade pieces, we will buy back your piece at up to 50% of retain price subject to inspection. If pieces have been modified, damaged or resized, we are unable to accept them back. Excludes shipping. Resizing for your piece is available for a fee.

How do I best care for my jewelry?

For lab-grown or synthetic pieces and silver metals, avoid contact with perfumes, lotions, household chemicals and salt or chlorinated water. Remove it before exercising, bathing or sleeping, and store it separately in a soft pouch. Gently wipe with a clean, soft cloth after wear.

Vedic pieces are designed for regular wear and, where appropriate, may be worn while sleeping and bathing. However, care requirements vary depending on the gemstone, metal and setting. To preserve your piece, avoid swimming pools, hot tubs, salt water, household chemicals and direct contact with perfumes or lotions. Delicate gemstones may require additional care, which we will explain when your piece is delivered. Gently clean your jewelry with a soft cloth and have the setting professionally checked periodically.

For deeper cleaning, we recommend professional care, particularly for delicate gemstones.

Is shipping free for everyone?

Yes. We offer complimentary worldwide shipping on all orders. Once your piece is ready to dispatch, delivery typically takes up to 7 business days, depending on the destination and customs processing. Tracking details will be provided once your order has shipped. Any customs duties, import taxes or local fees are the responsibility of the recipient.

Please note that the 7 business day delivery estimate begins once your bespoke piece has been completed and dispatched. Production timelines will be confirmed separately.

How long do custom pieces take?

Custom pieces typically take 6 - 15 weeks from final design approval and payment. Timelines may vary depending on gemstone sourcing, design complexity and any requested revisions. We’ll confirm the estimated completion date before production begins. Once dispatched, worldwide delivery takes up to 7 business days.